“While many people, particularly younger people, rely more on social messaging than email, email is still the preferred method for long-form communication. Microsoft wants desperately to run away from Hotmail…. Hotmail got very stale with its feature set and needed to be replaced for this decade’s use of richer media, like photos and video, social connected accounts, video communications and chat.”
– Patrick Moorhead, an analyst with Moor Insights & Strategy, on the demise of Hotmail.
I had a Hotmail account – waaaaay back in 2003. Wow! That was so long ago.